Walk-a-While Program for Teams
High performing teams need to use empathy to harness diversity, avoid group think, collaborate with other teams and stakeholders and effectively manage conflict. Effective collaboration with internal teams or commercial partners where objectives, cultures or approaches of each party may clash is difficult. Empathic practices offer answers.
This program is designed to lift team performance. All Size9 Walk-a-While Programs are bespoke. They are tailored to your business context, goals and development needs.
Program Outcomes
This Size9 program will build the empathy mindset, skillset and tool kit for teams to be able to:
- Recognise and manage personal and team bias, assumptions or group think.
- Use empathy skills to build productive and positive relationships
- Collaborate with cross-functional teams and commercial partners
- Embed empathic practices including empathy immersions to gain insights into internal and external clients and stakeholders.
- Use Design Thinking tools and approaches to help design products and services which customers actually want and experiences which delight.
Program Structure
A Size9 program has three phases:
- Preparation – pre-reading, introduction to empathic practices, Size9 Toolkit, assessment, briefing for the immersion),
- Immersion – with a carefully selected community partner – where empathy skills & tools are applied, and
- Application – a practical session where participants apply the empathy skills and Size9 Toolkit to the workplace.
Logistics and Timing
Programs are either of 1, 3 or 5 day duration or spread out over a longer period to complement existing leadership or team development programs. Experiences are usually held in off-site locations but on site immersions through our Conference and Event programs are also available.
Who is this program for?
The Bridge Program can be tailored and experiences crafted to suit the following teams
- New Teams – build a shared language, approach and practices
- Intact Teams – to enhance performance at any stage of the team’s development
- Cross Functional Teams – to empower organisational collaboration
- Commercial Partnerships – to bring together key members from both sides to harness shared insights and commercial synergies
- Project or Program Team formation – where diverse teams/stakeholders need to deliver significant results in a short space of time