“There is a saying that you should not judge another until you have walked a mile in their shoes. Size9 represents the idea of a shoe, and building empathy is the heart of our approach.”

Anne Fildes

Founder

The Size9 team have a unique skill set and experience in designing and delivering a wide range of immersive experiences including art and creative based programs – perfect for building a new project team, anchoring an important organisational goal or supporting professional development programs including diversity, inclusion initiatives, leadership, human centred design, creative thinking and innovation workshops.

Immersive experiences with not for profits or disadvantaged groups are a powerful way to build empathy, underpin adaptive leadership or support diversity and inclusion programs..

Empathy

Building empathy is the heart of what we do.

We believe in the Human Centred Design approach, where we step into the shoes of our stakeholders, putting aside our own values, beliefs and assumptions to deliver something that is truly of value to them. We use techniques such as persona’s, empathy maps, interviews, day in the life of, and immersing ourselves in their world.

Empathy is also the foundation of our Walk-a-While programs, where the goal is to build greater understanding of people, communities and stakeholders who are different from ourselves. 

Our Size9 Empathy Toolkit is a practical and powerful set of tools we can use if clients need to address common empathy gaps, which can lead to silo thinking,  lack of alignment or trust, group think, failed change initiatives and to promote a more diverse and inclusive culture.